Shipping Policy

Last Updated: July 2026

Thank you for shopping with Dallas Home Decor. We are committed to delivering your order safely and on time. Please review our shipping policy below.

1. Order Processing

• All orders are processed within 1–3 business days after payment has been successfully received.

• Orders are not processed, shipped, or delivered on weekends or public holidays.

• During holidays, sales events, or periods of high order volume, processing times may be slightly longer.

2. Shipping Times

Estimated delivery times are:

• United States: 3–7 business days

• Canada: 5–10 business days

• International: 7–15 business days

Delivery times are estimates only and may vary due to weather, carrier delays, customs processing, or other unforeseen circumstances.

3. Shipping Rates

Shipping costs are calculated at checkout based on your delivery location, package size, and selected shipping method.

If your order qualifies for a free shipping promotion, the discount will be applied automatically during checkout.

4. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (where available), allowing you to monitor the progress of your shipment.

5. Customs & Import Taxes

International customers are responsible for any customs duties, import taxes, or other fees required by their country's customs authority.

These charges are not included in the purchase price or shipping fees.

6. Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Dallas Home Decor is not responsible for delivery delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

7. Lost or Delayed Shipments

If your order has not arrived within the estimated delivery timeframe, please contact us. We will work with the shipping carrier to investigate the shipment and provide assistance.

8. Damaged Deliveries

If your package arrives damaged, please notify us within 48 hours of delivery.

Please include:

• Your order number

• Clear photographs of the damaged package

• Photos of the damaged item(s)

We will review your claim and provide an appropriate resolution as quickly as possible.

9. Contact Us

If you have any questions regarding shipping, please contact us:

Dallas Home Decor

Website: www.dallashomedecor.shop

Address:
10414 Harry Hines Blvd, Dallas, TX 75220, United States

Phone: (972) 774-8155

Email: support@dallashomedecor.shop

Our customer support team aims to respond within 1–2 business days.